Collecting Customer Information
If you make an enquiry or use our services we will add your email, phone number and postal address, along with a few other details, such as what type of client you are and what type of entertainment you enquired about, to a file on our database. If you are an Artist or Supplier and reply to an enquiry we make with you by giving us a quote for your Act or Service we will also add details about what you provide, to a file on our Database. Any photos you send will be stored electronically.
What we do with your information
We use your information to keep up to date with the services we provide by way of e-marketing. We do not share your information with or sell it to any other company. If you are an Artist or Supplier we use your information to keep our clients/prospective clients up to date with Services we provide by way of e-marketing, proposals and brochures. We may also include details of your Act/Service on our website, Twitter feed, Facebook and Google advertising. We do not advertise or share your personal information or contact details with prospective clients, or sell any of your details to any other company. However if we secure a booking for you we may on occasion need to provide your name and mobile number to the Client for use in the day of the event only.
Right to see what information we hold
To request access to see any information that we hold about you, we require that you submit your request in writing to firstname.lastname@example.org or to the postal address shown on our Contact page.
Q20 is registered with the Information Commissioner's Office. You can see our Data Protection Policy here
If you do not wish to receive our e-marketing correspondence, please send an email to email@example.com using the subject heading of 'opt out of e-marketing' and we will ensure that you do not receive any further communication from us. If you are an Artist or Supplier and do not want us to keep your details on our Database then you can also request for them to be removed. However, removing your details from our files would mean that we would be unable to promote your Act/Services to our clients/prospective clients either on our website or within th ebrochures or e-marketing we send out.
By booking our entertainers for your events we believe you have an interest in our performers. We hope you find our occasional emails useful. Please fill out the form on this page with your details if you wish to OPT IN and continue receiving communcation from Q20.
We sometimes place small data files on your computer. These are known as cookies. Most websites do this.
They improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org.
Please note that all of our Cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.
There are two types of cookie you may encounter when using this website:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
||To remember your selections or preferences that you’ve already made when looking at information or using a service
||Randomly generated number
||When user exits browser
Third party cookies
||Google Analytics - Used to distinguish users. (More Info)
||Google Analytics - Used to distinguish users (More Info)
||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
||when user exits browser